| PRIVACY POLICY |
| The Privacy Policy sets forth our policies regarding the collection, use and protection of the personal information of those using the ExploringMacedonia.com website. Personal information means information that can be linked to a specific individual, such as name, address, telephone number, e-mail address and credit card number. |
| We encourage you to review our Privacy Policy, and become familiar with it, but you should know that we do not sell or rent our customers' personal information to third parties. |
| Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may periodically review this page to make sure that you have the current version. |
| What personal information does ExploringMacedonia.com gather from me and how is this information used? |
| When browsing our site, you are not required to provide any personal information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below. We do not knowingly permit the site to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of age). A valid credit card is required to make a purchase on our site. |
| Making a Purchase |
| In order to purchase travel and related services through our site, you must provide us with certain personal information such as your name, your credit card number and expiration date, your credit card billing address, your telephone number, your e-mail address and the name or names of the person(s) traveling (if not you). We require this information so that we can process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you will need to make sure that each of these other travelers agrees, in advance, that you may disclose their personal information to us. For your convenience, we make certain information about your reservation available to you or other persons authorized by you to receive such information. |
| Member Registration |
| If you choose to become a registered member of ExploringMacedonia.com, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including: (i) personal identification; (ii) to complete hotel, car, and other reservations; (iii) to allow us to contact you for customer service purposes, if necessary; (iv) to customize the content of our site to meet your specific needs; and (v) to make product improvements to our site. In addition, we need your e-mail address to confirm your new member registration and each reservation you transact on our site. |
| Online Surveys |
| ExploringMacedonia.com values opinions and comments from members, so we frequently conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated and used to make improvements to ExploringMacedonia.com and to develop appealing content, features and promotions for members. Survey participants are anonymous unless otherwise stated in the survey. |
| Automatic Logging of Session Data |
| We automatically log generic information about your computer's connection to the Internet, which we call "session data".. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on our site. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. It is possible to determine from an IP address a visitor's Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity. We may also use some session data, such as the pages you visited on our site, to send you e-mail messages (such as "Suggested offers") focused on destinations that you may be interested in, unless you had previously opted out of receiving such messages. |
| Cookies |
| "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. There are many myths circulating about cookies, but you should know that cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your personal information. The use of cookies is very common on the Internet and ExploringMacedonia.com's use of cookies is similar to that of other reputable online companies. |
| First and foremost, you can rest assured that no personal information about you is gathered or stored in the cookies placed by the ExploringMacedonia.com.com web site and, as a result, none can be passed on to any third parties. |
| None of this information is passed to any third party and is used solely by us to provide you with a better user experience on our web site. No personal information about you is gathered through the use of these types of cookies. |
| A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our site and no personal information about you is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third-party advertising companies. These companies may use aggregated statistics about your visits to this and other web sites in order to provide advertisements about travel-related goods and services that you may be interested in. The information they collect does not include your personal information. |
| The third-party advertising companies may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. No personal information about you is collected during this process. The information is anonymous and does not link online actions to an identifiable person. |
| Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. ExploringMacedonia.com supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking ExploringMacedonia.com cookies may disable certain features on our site and may make it impossible to purchase or use certain services available on the site. Please note that it is possible to block cookie activity from certain web sites while permitting cookies from sites you trust, like ExploringMacedonia.com. |
| Other |
| From time to time we may add or enhance services available on the site. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the site the better and easier to use. |
| Can I ask to access, change or remove my personal information stored at your premises? |
| According to the Data Protection Law of R. Macedonia, Article 10, 12 and 14 you can ask to access, change or remove any personal data that you have provided to us. Please read the policy regarding this topic that can be found on the following link:
and fill in the form provided if you wish to practice your right. Please send us the form using the contact information at the bottom of this page. |